DEVELOPMENT OF THE SOFTWARE CONCEPT OF THE TECHNIQUE OF ASSESSMENT OF QUALITY OF INFORMATION SYSTEMS “INSPECTOR”
O. M. Romanova (Knyazeva), K.N. Kurguzkin
The article considers the problem of assessing the quality of information systems (IS) of organizations. It was observed, that the most promising approaches in the field of IS quality assessment and management based on ISO 9000. The method “Inspector” which was developed by I.M. Azhmukhamedov and O.M. Romanova refers to such methods. The task of developing an algorithm and software that collects and processes expert data is actual. The article is devoted to the solution of this problem. The stages were identified in which experts data are collected for the “Inspector”: definition of IS functions; definition of IS subsystems; definition of elements of sets of concepts of fuzzy cognitive models of IS quality assessment; identification of links between the concepts of fuzzy cognitive models of IS quality assessment; formation of a knowledge base for assessing the current level of IS quality, consisting of fuzzy logic rules that determine the impact of each damage’s level of the damage hierarchy on information security services; condition assessment of concepts of fuzzy cognitive models of an estimation of quality of IS, which are input parameters of algorithms of a method “Inspector”. It is noted that at stage four-six it is necessary to use methods that excludes the influence of other experts on the opinion of one expert. As a result, the method of online questioning was chosen to solve the problem. It was suggested that the system is required in the form of a web portal. The algorithm of work was developed. The roles of portal users were identified. The structure of the portal form was defined.
Keywords: information security, quality assessment, infrastructure, software development, information system, decision maker, expert evaluation.